I certainly understand your concern. Can you get access to a Linux Live CD? I already tried that, the Powerline adapter is working fine. To boot from the thumb drive or cd, you may need to set boot order options in the bios and set the cd or thumb drive as the first boot option or you could press F9 sometimes F12 to bypass bios boot order and manually choose the boot device. Hi, Thank you for keeping us posted. Though, before I started having this problem, the adapter always woke up when the computer did.

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All the above methods and steps holds good for Windows 10 as well. Though, what is the difference between sleep and hibernate? Though, before I started having this problem, the adapter always woke up when the computer did. Sign in to your PC with a user account that has administrator rights. This site in other languages x. To create a bootable thumb drive, you could use one of the free utilities made for this purpose.

Also, try hibernate instead of sleep, and see if the adapter still disappears when your pc resumes from this state. I really don’t want the entire motherboard to fail.


How to use an automated troubleshooterplease follow the steps in the link given below Note: But try going into settings, devices and device manager. Check each of the dependencies and see which one is preventing the service from running.

Please refer to the Microsoft Help articles given below and check if it helps. Jayant Gupta Replied on June 19, My BIOS aside from the unreleased v7 update has the most recent firmware. Wired and wireless network problems. Tap or click Startup Settings.

Do an upgrade on the wifi adapter. I hope this information is helpful.

If you don’t see the Startup Settings option, tap or click advanced options. This helps us in identifying whether the issue is due to some third party programs conflict. I booted up the computer and noticed that it couldn’t connect to the internet or the home network.

Dell XPS 8300 – Network Adapter Problems

I guess it happens when the computer sleeps. If it doesn’t, you may wanna start using hibernate instead of sleep, but if the adapter disappears when resuming from both sleep and hibernate, you’ll be better off with another nic. You can dlel the question or vote as helpful, but you cannot reply to this thread.


Attached Files Event Logs. Hello, As per the description, after upgrading to windows 10, you are unable to connect to internet on the system. Check the network adapters and see how many are listed. I noticed that the connection lights were yellow instead of green on dlel powerline ethernet adapter it is connected to.

I really appreciate all your efforts in trying to fix this issue. Type settings in search and click on Settings. If the issue persists, follow method 2. Computer powers off in sleep mode This thread is locked. Originally Posted by Whimsicott.

Unable to connect to internet after upgrading to Windows 10 – Microsoft Community

However, after I left it alone for a few hours it had stopped working again. All this above will take some time to perform and then still may not work.

One by Microsoft and the other from the Manufacturer.