Thanks for marking this as the answer. Click on the plain High Def audio device. Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? You should be seeing two audio devices listed there All was well until I installed and used a registry cleaner.

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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Please post the result of that and your build nr Regards, Stephen. Didn’t find what you were looking for?

This site in other languages x. Click on Update Dunc. You can follow the question or vote as helpful, but you cannot reply to this thread.

Afterwards my sound stopped happening hdauddio video became very choppy and slow. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

HDAUDIO\FUNC_01&VEN_10D requires further installation. – Microsoft Community

Thanks for marking this as the answer. This thread 01&ven10ec&devv locked. Install and restart the PC. Try this workaround for that if your notebook has 4 GB of memory You should be seeing two audio devices listed there Download and install this free file utility.


Click on the plain High Def audio device. Have 7-Zip Extract to: I have the same question. After you install 7-Zip, 01&ven10ec&dfv click on the Intel graphics driver file you downloaded, and select 7-Zip from the list of items. Now, if the conexant audio still doesn’t work, and your notebook has 4 GB of memory installed If you have a question, please create a new topic by clicking here.

Once that is done, go to the device manager, click to expand the Sound, game and video controllers device manager category. Since the Intel HD audio driver is part dunc the graphics driver, and the graphics is working, and there again, are only drivers for W7, you really only want to install the audio part of the graphics driver Message 2 of 4. This driver works the audio out of the notebook speakers and headphones.

HDAUDIO\FUNC_01&VEN_10D….. requires further installation.

Message 4 of 4. Message 3 of 4. To do that, download, and save, but do not run this Intel graphics driver. Hi AG, You haven’t posted which build you are on. Should that not resolve the issue then hdaudlo are some other places one can look for issues, but let’s wait until you’ve run that troubleshooter.


Microsoft Windows 10 bit. By using this site, you accept the Terms of Use and Rules of Participation. Message 1 of 4.

Solved: I lost my sound – HP Support Community –

If it does, I know you are not going to believe this, but for some crazy reason having 4 GB of memory installed on that platform causes the sound not to work. Then restart the PC. Select the Browse my computer for driver software option, and browse to the driver folder 7-Zip created.