Attendants must be an able-bodied adult over the age of 18 years and they will travel free of charge on HandyDART. Informing employees that selecting a union to represent them would be futile on three occasions about September 12, , and about November, ; F. If the customer is using a monthly FareCard, it must be shown upon boarding. Reminder Calls What is an reminder call? This will ensure your safety and comfort on the HandyDART vehicle by allowing your mobility aid to be properly secured for the duration of your trip.

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She noted that MVT Canadian Bus is a wholly owned subsidiary of the American firm, which she described as the largest provider of specialized transit services in North America. Your home phone number is the default handydagt called, but a cell phone is the preferred option when being picked up at locations other than your home.

If you encounter a comment that is abusive, click the “X” in the upper right corner of the comment box to report spam or abuse. It also put together a stakeholder advisory committee with service users, advocates and front-line staff as members.

TransLink to begin HandyDart contract negotiations with First Canada | Vancouver Sun

During the review, TransLink looked at the idea of bringing the service in house, but ruled it out in the end primarily due to cost.

Can I travel with a different mobility aid than I normally use? Customers that have cell phones should provide HandyDART with their cell phone number and keep their cell phone with them q day of their trip in the event the dispatcher calls. This was my job for two decades until, many years ago, I retired. If taking a return trip afterward, the customer will pay at the time of the return trip. What happens if I miss my ride? An RRSP is not a pension, it’s a savings plan that anyone bwcome buy for themselves.


Can you estimate how long my trip habdydart take?

If you are unable to carry your bags or parcels by yourself, please consider travelling with an attendant. This helps us make sure we have enough room on the vehicle to accommodate your needs. A months-long review of HandyDART has produced a series of recommendations aimed at making the transit service for people with disabilities easier to use, reducing travel and waiting times and improving the delivery model. Is there more to this story?

The View from a HandyDart Driver’s Seat

Over the next decades, HandyDart services expanded across the Lower Mainland and into some Interior and Island municipalities. Imminent Arrival Same Day: To judge by most of the mainstream press coverage, the issues involved in the current labour dispute between HandyDart employees and their American based employer MVT Canada Bus are very simple.

HandyDART drivers are not expected to carry parcels. Here is part of a press release issued in January: Does it call again? If a customer needs extra assistance beyond the accessible outside door, an attendant is encouraged to travel with the customer.

Threatening employees with loss of benefits, loss of jobs, and unspecified retaliation for their union activity, on two occasions about September 12, about late September or early Octoberand December 8, ; C. Every day, I would move in and out of the viral soup on offer in the hallways of general hospitals, dialysis and cancer clinics, senior residences and day care centres, finding myself on the sick list several times a year with an array of colds, flus and other ailments.


You’ll also get early notice on Tyee events, news, promotions, and special initiatives. If you have concerns related to your privacy please contact us at info thetyee. Taxis are primarily used as a supplemental service when a HandyDART bus becomes unavailable due to unforeseen circumstances. A spouse may act as an attendant if they are not a registered HandyDART customer and will not require assistance for themselves from the driver.

All information submitted to The Tyee is only available to employees or sub-contractors who are bound by agreement with The Tyee to keep the information private.

Drivers are not permitted to alter or deviate from the schedule. Can I ask the driver to drop handydagt off at a location that’s different from the scheduled location? A recorded message will indicate if service for that particular day is being provided for Essential Service Only.

One of the more controversial proposed changes involves the eligibility process. Which phone number will be called? We are using Facebook commenting. Through our work, we get to know our passengers and really care about their needs.