Select your operating system and version ,. Please call our technical support at I hope to get a reply soon. I bought 15t q in early September and from the day one I am having problem with the touchpad i called hp regarding this they took my laptop for repair for twice and still am facing the same problem. Thank you for your responses! HP Download and Install Assistant. Thanks for your feedback, it helps us improve the site.

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This evny will help you to find the model no: Not sure which drivers to choose? I will contact HP support. Did this solve your problem?

Also, anyone with this laptop have video streaming issues from free TV websites?

HP is compiling your results. We were unable to find any drivers for your product.

HP ENVY nr Drivers Windows 8 x64 (bit) – GetDriver

Or, view all available drivers for your product below. All had the same problem. Now when I request hp to refund my money they are offering me a brand new laptop.


I tried the new driver from the HP website and also the latest driver from the synaptics website. This program will, search for the missing drivers and install them for you. After a while, it starts working again but only for a while and it’s starting to back to the weird things. While restarting, Win10 should install the drivers automatically.

HP Envy qtx Touchpad Issues – Page 13 – HP Support Community –

Go into Device Manager, uninstall the skidpad and delete it’s driver, and reboot. The list of recommended drivers for your product has not changed since the last time you visited this page. Asia Pacific and Oceania. Maybe this is the case?????? Message 3 of 5. Note on archived topics. Select your operating system and versionChange Detected operating system: Just wanted to let HP know that their complete lack of support on this issue has lost them a sale.

This laptop looked perfect, I was very close to placing an order, couldn’t decide which processor to go for and then randomly found about this issue when googling for something else.


I hope to get a reply soon. So irritated with the laptop.

I found turning down the SmartSense helped a lot. But I know a new laptop will not solve this problem because all envy laptops having the problem.

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Mouse Flickering problem hp ENVY 15

But I did like the computer. Hi guys, I bought the hp envy Qtx a few days ago and am having the same problem with the touchpad playing up. It’s not a big deal, and the positives still way outweigh the negatives!

Didn’t find what you were looking for? The cursor jumping everywhere and synaptcis left clicking, two fingers zom, right click, any gestures stop working. Tell us about your experience with our site. Solution and Diagnostic Data Collection.