Had to call Lenovo support. A lot of thanks for all your work on this blog. That driver package just does not work on my Windows 7 64bit machine. Windows 10 does not always recognize MP4 files in General Support. This fixed the driver issue in my case but has to be done at startup every time to make the camera work!!!

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Select Disable Driver Signature Enforcement from the boot menu. I have this question too. I lenvo similar issue on my w, the webcam just showed a black screen. My Computers You need to have JavaScript enabled so that you can use this This helped me too.

New 25 Jul 6. I’d try a bootable Ubuntu CD. My Computer Computer Type: The driver from the Lenovo webpage is build by the camera vendor Ricoh.

Leonvo I am still getting this cam app error – yet the cam is now working – but then again – what do I care? It has Free version and PRO version.

Lenovo ThinkPad W520 laptop webcam drivers

Windows 10 does not always recognize MP4 files in General Support. Had the same problem on my Lenovo W running Win7 64 Bit. Have an x and the camera has nvever worked since the day I got the computer. If it leovo drivers for the webcam, then you can confirm whether or not it’s a hardware issue. Your help is much appreciated! How did this get fixed?


I have used the camera in the past and after about a year, with regular system upgrades, it seems to have dissapeared. Today I had a remote assistance session with the Lenovo support and they confirmed a hardware fault.

Looks like there is wiring problem on how the web cam is connected. I tried ubuntu live and the webcam didn’t work either. I used the instructions here: After hours of trying to uninstall and reinstall the driver and running diagnostics – which all said that webcam is fine I was about to give up when I stumbled upon this thread: When you attempt to use the camera on your Lenovo computer, but only notice an image with a grey background and a white camera with a cross through it.

I myself tried to go back to a previous build of Windows but that in and of itself did not help? Sometimes after booting it works for a few seconds but then the image freezes and it won’t start again until after several system restarts.


As indicated on google I installed the generic Microsoft driver but that does not seem to solve the problem. Perhaps a universal driver or something? Standard Features One of the following processors: Penovo won’t Windows recognize I have Powerpoint?

New 24 Jul 4. I have just tried to rollback with universal driver as you adviced and seems to work properly. Really hats off for this one. Then provide you with new drivers.

Top 2 Ways to Fix Lenovo Camera Not Working in Windows 10 | Driver Talent

Did someone help you today? New 24 Jul 3.

Had Lenovo change my integrated camera in the first place.